ILS news Staff Notices The Hive

Library Services are excellent – it’s official!

CSE logo

Those of you who have received emails from members of Library Services recently may have spotted this logo in our signatures.

We are pleased and proud to announce that we have been awarded Customer Service Excellence accreditation. This is an external standard, set up by the Government, which encourages continuous improvement and skills development in our services and staff, but is also an independent and rigorous validation of excellence which we can promote to prospective and existing students and staff.

If other parts of the University are interested in learning more about the standard, its benefits and our journey to achieve it, please get in touch with

Work placement projects

Find out about work placements available within Library Services for students in our latest blog post:

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