The IT Service Desk online portal is getting a facelift with a refreshed interface and added functionality.
New buttons have been added to make it easier for staff to place certain types of request, particularly for obtaining authorised access for certain systems and services.
This is part of our commitment to continually evolve our services to you, with further improvements to follow.
These changes will come into effect during this week. Should you have any feedback on this change please use the IT Feedback Tool by browsing to the University’s IT webpages or by following this link.
All best regards
IT Service
University of Worcester Staff News 