Skills Gyms – Working with Others

Skills Gyms – Working with Others (part 1)

Sally Booth is a highly experienced trainer who is passionate about building confidence and skill in others to help enhance their performance at work. Her personal satisfaction comes from enabling people to increase their personal impact and to encourage influential team and individual communication. This Skills Gym will look at understanding those we work with, both customers and colleagues, to enable us to understand the issues and effectively resolve difficult situations. This session will look at how our perceptions become our reality, how we react to the needs of others, using questioning and listening skills to understand rather than judge. You will look at how to establish the best approaches, verbally and non-verbally and stay professional under pressure.

  • 01.02.2018 – 09.00 – 12.30pm

Skills Gyms  – Working with Others (part 2)

Sally Booth is a highly experienced trainer who is passionate about building confidence and skill in others to help enhance their performance at work. Her personal satisfaction comes from enabling people to increase their personal impact and to encourage influential team and individual communication. This Skills Gym will look at understanding those we work with, both customers and colleagues, to enable us to understand the issues and effectively resolve difficult situations This session will look at demonstrating personal confidence and self-belief while embracing the power of non-verbal communication. This will combine with an introduction to 4 styles of communication and how you can flex your style to improve the your effectiveness in working with others. Part 2: Follow-up Topics: Demonstrating Personal Confidence and Self-Belief; A further look at the Power of Non-verbal Communication; Creating a Positive Impact with your Voice and Body; Responding to Body Language shown by others; Introduction to 4 Styles of Communication (Driver; Expressive; Amiable; Analytical); Identifying own preferred Style and that of others; Communication switch-ons and turn-offs for each style with Customers).

  • 01.02.2018 – 13.00 – 16.30pm

If you’re interested in any of the above workshops you can now book a space through the workshop bookings system or by contacting the HR Training Team (training@worc.ac.uk).

New to Teaching Workshops

The University has introduced a one-day workshop for those who are new to teaching in higher education. The second scheduled date for this academic year is Tuesday 23 January 2018 (10:00 – 16:00).

The aim of the workshop is to provide space to explore students’ approaches to learning, how to support a diverse student body, managing sessions, providing feedback on assessment and reflecting and assessing the impact of teaching sessions.

By the end of this course, participants will have explored: setting aims and outcomes for a session of teaching, selecting and evaluating appropriate methods and techniques of teaching for their discipline and situation, treating students as individual learners, class and student interaction assessment strategies and feedback, and dealing with challenging teaching situations.

The sessions are intended for anyone who has not taught, or is relatively new to higher education and particularly useful for HPLs or PhD students, for whom it is intended to be the first step along the road to gaining HEA Associate Fellowship.

This is best undertaken as part of a planned induction/orientation to teaching in HE. It is specifically about approaches to learning and teaching and not the broader aspects of policy or working at the University. Bookings may be made via the staff development webpages.

Funding for Research Workshops

Funding for Research and Intellectual Property Rights Workshops – January 2018

The Research Office is running two workshops in January on finding funding for research and one on intellectual property rights in relation to research projects, as part of the Researcher Development Programme 2017-18.

Research Professional’s Greg Clarke will be running the lunchtime workshop on Research Professional (the online database of research funding opportunities available to all UoW staff) on 18 January. He’ll get you set up and searching for funding effectively during the workshop. If you’re already registered with and using Research Professional but have a specific question for Greg, you can just drop in from 1.15pm for the questions part of the session.

January 2018 Research Funding and Intellectual Property Rights Workshops

Finding Funding for Research

Description: If you’re looking for funding to support research and knowledge exchange activities this session will help you to navigate the opportunities available. The session aims to enable you to be pro-active and reactive to established and new funding opportunities and provides an overview of research funding in the UK. Key research funders, and the activities they fund are highlighted. It will be of use to those unfamiliar with the research funding landscape and also to researchers planning to make their first funding bid.

  • 17-01-2018 12.15-13.45 St John’s Campus

Using Research Professional to Find Funding for Research

Description: This session will be run by Greg Clarke of Research Professional. Every University of Worcester staff member can access Research Professional’s online database of current research funding opportunities for free. This session is aimed at both those who don’t already use Research Professional, and those who are registered with Research Professional, but who would like to know how to use the database and email alert system more effectively. You will have access to a computer during the session, which will cover registering with Research Professional, searching the database effectively, saving searches and setting up email alerts, and how to use the Our Institution and Group pages. The last 30 minutes of the session is time for you to ask Greg questions and set up your own searches with support from Greg and Karen Dobson.

Introduction to Intellectual Property Rights (IPR)

Description: This session will provide a basic overview of the nature of Intellectual Property Rights when engaging in externally funded research projects or unfunded collaborative projects. This session will be useful for all colleagues who are currently engaged in research projects or who are interested in doing so in the future.

  • 18-01-2018 12.15-13.45 St John’s Campus

How to book

Please book online through the University’s Staff Development Workshops booking portal

For more information about these workshops, please contact researcherdevelopment@worc.ac.uk

Karen Dobson, Research and Knowledge Exchange Facilitator, Research Office

Becoming an External Examiner – staff development workshop

This staff development workshop is for academics considering becoming an external examiner for the first time.

The role of an external examiner is multi-faceted and enables an academic engaging in this work an opportunity to influence the quality of the student experience, not only in the institution in which you officiate but also within your own context. The session will consider the policy context of external examining, the role and expectations placed upon external examiners and how to find external examiner vacancies.

Bookings should be made via the staff development workshops webpages.

Date & time Venue
16.01.18              1:00 – 2:30 pm EE G164
29.01.18               9:30 – 11:00 am EE 1106

Staff development workshops

Skills Gyms – Working with Others (part 1)

Sally Booth is a highly experienced trainer who is passionate about building confidence and skill in others to help enhance their performance at work. Her personal satisfaction comes from enabling people to increase their personal impact and to encourage influential team and individual communication. This Skills Gym will look at understanding those we work with, both customers and colleagues, to enable us to understand the issues and effectively resolve difficult situations. This session will look at how our perceptions become our reality, how we react to the needs of others, using questioning and listening skills to understand rather than judge. You will look at how to establish the best approaches, verbally and non-verbally and stay professional under pressure.

  • 12-12-2017 09:00 – 12:30
  • 13-12-2017 09:00 – 12:30

Skills Gyms Working with Others (part 2)

Sally Booth is a highly experienced trainer who is passionate about building confidence and skill in others to help enhance their performance at work. Her personal satisfaction comes from enabling people to increase their personal impact and to encourage influential team and individual communication. This Skills Gym will look at understanding those we work with, both customers and colleagues, to enable us to understand the issues and effectively resolve difficult situations. This session will look at demonstrating personal confidence and self-belief while embracing the power of non-verbal communication. This will combine with an introduction to 4 styles of communication and how you can flex your style to improve your effectiveness in working with others. Part 2: Follow-up Topics: Demonstrating Personal Confidence and Self-Belief, A further look at the Power of Non-verbal Communication, Creating a Positive Impact with your Voice and Body, Responding to Body Language shown by others, Introduction to 4 Styles of Communication (Driver; Expressive; Amiable; Analytical), Identifying own preferred Style and that of others, Communication switch-ons and turn-offs for each style with Customers).

  • 13-12-2017 13:00 – 16:30

Recruitment and Selection Workshop – 22 January 2018 @ The Hive 09.00 – 3.30pm

This workshop is compulsory for staff who have any role to play in the recruitment and selection process of either staff or students. This session is suitable both as a refresher session or for colleagues who have not attended one before at the University. By the end of the session delegates will have gained and refreshed knowledge of the legal framework affecting recruitment and selection, diversity and equality of opportunities and will have reviewed all elements of the recruitment process and have considered “best practice”. Delegates must complete the online ‘Equality and Diversity’ module before attending this workshop.

If you’re interested in any of the above workshops you can now book a space through the workshop bookings system or by contacting the HR Training Team (training@worc.ac.uk).

Becoming an External Examiner – staff development workshop

This staff development workshop is for academics considering becoming an external examiner for the first time.

The role of an external examiner is multi-faceted and enables an academic engaging in this work an opportunity to influence the quality of the student experience, not only in the institution in which you officiate but also within your own context. The session will consider the policy context of external examining, the role and expectations placed upon external examiners and how to find external examiner vacancies.

Bookings should be made via the staff development workshops webpages.

Date & time Venue
16.01.18              1:00 – 2:30 pm EE G164
29.01.18               9:30 – 11:00 am EE 1106

Skills Gyms – Working with others

Skills Gyms – Working with Others (part 1)

Sally Booth is a highly experienced trainer who is passionate about building confidence and skill in others to help enhance their performance at work. Her personal satisfaction comes from enabling people to increase their personal impact and to encourage influential team and individual communication. This Skills Gym will look at understanding those we work with, both customers and colleagues, to enable us to understand the issues and effectively resolve difficult situations. This session will look at how our perceptions become our reality, how we react to the needs of others, using questioning and listening skills to understand rather than judge. You will look at how to establish the best approaches, verbally and non-verbally and stay professional under pressure.

  • 15-11-2017 13:00 – 16:30
  • 16-11-2017 09:00 – 12:30
  • 12-12-2017 09:00 – 12:30
  • 13-12-2017 09:00 – 12:30

Skills Gyms Working with Others part 2

Sally Booth is a highly experienced trainer who is passionate about building confidence and skill in others to help enhance their performance at work. Her personal satisfaction comes from enabling people to increase their personal impact and to encourage influential team and individual communication. This Skills Gym will look at understanding those we work with, both customers and colleagues, to enable us to understand the issues and effectively resolve difficult situations This session will look at demonstrating personal confidence and self-belief while embracing the power of non-verbal communication. This will combine with an introduction to 4 styles of communication and how you can flex your style to improve the your effectiveness in working with others. Part 2: Follow-up Topics: Demonstrating Personal Confidence and Self-Belief A further look at the Power of Non-verbal Communication Creating a Positive Impact with your Voice and Body Responding to Body Language shown by others Introduction to 4 Styles of Communication (Driver; Expressive; Amiable; Analytical) Identifying own preferred Style and that of others Communication switch-ons and turn-offs for each style  with Customers

  • 16-11-2017 13:00 – 16:30
  • 13-12-2017 13:00 – 16:30

If you’re interested in any of the above workshops you can now book a space through the workshop bookings system or by contacting the HR Training Team (training@worc.ac.uk).

Skills Gyms – Working with others workshops

Skills Gyms – Working with Others (part 1)

Sally Booth is a highly experienced trainer who is passionate about building confidence and skill in others to help enhance their performance at work. Her personal satisfaction comes from enabling people to increase their personal impact and to encourage influential team and individual communication. This Skills Gym will look at understanding those we work with, both customers and colleagues, to enable us to understand the issues and effectively resolve difficult situations. This session will look at how our perceptions become our reality, how we react to the needs of others, using questioning and listening skills to understand rather than judge. You will look at how to establish the best approaches, verbally and non-verbally and stay professional under pressure.

  • 15-11-2017 13:00 – 16:30
  • 16-11-2017 09:00 – 12:30
  • 12-12-2017 09:00 – 12:30
  • 13-12-2017 09:00 – 12:30

Skills Gyms Working with Others part 2

Sally Booth is a highly experienced trainer who is passionate about building confidence and skill in others to help enhance their performance at work. Her personal satisfaction comes from enabling people to increase their personal impact and to encourage influential team and individual communication. This Skills Gym will look at understanding those we work with, both customers and colleagues, to enable us to understand the issues and effectively resolve difficult situations This session will look at demonstrating personal confidence and self-belief while embracing the power of non-verbal communication. This will combine with an introduction to 4 styles of communication and how you can flex your style to improve the your effectiveness in working with others. Part 2: Follow-up Topics: Demonstrating Personal Confidence and Self-Belief A further look at the Power of Non-verbal Communication Creating a Positive Impact with your Voice and Body Responding to Body Language shown by others Introduction to 4 Styles of Communication (Driver; Expressive; Amiable; Analytical) Identifying own preferred Style and that of others Communication switch-ons and turn-offs for each style  with Customers

  • 16-11-2017 13:00 – 16:30
  • 13-12-2017 13:00 – 16:30

If you’re interested in any of the above workshops you can now book a space through the workshop bookings system or by contacting the HR Training Team (training@worc.ac.uk).

 

Becoming an External Examiner – staff development workshop

This staff development workshop is for academics considering becoming an external examiner for the first time.

The role of an external examiner is multi-faceted and enables an academic engaging in this work an opportunity to influence the quality of the student experience, not only in the institution in which you officiate but also within your own context. The session will consider the policy context of external examining, the role and expectations placed upon external examiners and how to find external examiner vacancies.

Bookings should be made via the staff development workshops webpages.

 

Date & time Venue
16.01.18              1:00 – 2:30 pm EE G164
29.01.18               9:30 – 11:00 am EE 1106

Staff Development workshops

Appraisee Skills

It is recommended that all members of staff attend a briefing to prepare for their review meeting. This practical session will help you to get the best results from your appraisal. You will develop a clear understanding of the nature of appraisal, its objectives and the part that it can play in personal development planning as well as becoming familiar with the University’s appraisal Scheme. If you prefer, a session can be tailored for specific teams. Contact Rachael Stephens to arrange a date and time to suit you.

  • 22-11-2017 09:15 – 12:30

Appraiser skills

A practical session which is a pre-requisite for members of staff who appraise others. The session aims are to develop an understanding of the nature of appraisal, its objectives and links with other university processes. We will also explore the skills and techniques that help to make the process effective, and become familiar with the University’s appraisal scheme and procedures and prepare for an appraisal meeting

  • 22-11-2017 13:00 – 16:30

Minute-Taking & Servicing Meetings

Work effectively with your chair, construct an agenda, take notes of committee/meeting discussions and produce quality minutes. (The Personnel Department also has a Committee Servicing video, specifically made for use in universities which you can borrow to use, individually or in teams.)

  • 07-11-2017 09:30 – 16:30

Skills Gym – Discipline and Grievance

This Skills Gym is aimed at leaders and line managers developing core skills around difficult conversations, specifically about discipline and grievance which can be daunting. Not only is the range of disciplinary issues very large and varied the issues surrounding the reason why it has occurred can be very emotional at a variety of levels. When considering grievance issues there can be a multitude of factors that the employees brings to the conversation. This half day session will link to the University policy on discipline and grievance while introducing the use of a strategy based on the ACTION model to give a framework to any difficult conversation. The session will look to develop the verbal and nonverbal skills required to know how to talk assertively and appropriately, bearing in mind the sensitivities that a disciplinary or grievance interview can bring. A major focus of the session is based on the aim of the meeting, as this is often where individuals go wrong. This Skills Gym will provide practical and engaging demonstrations of the different skills that would be employed by line managers in addressing discipline and grievance related issues. The skills gym will also explore more complex issues that managers are uncomfortable addressing, including two written case study scenarios

  • 29-11-2017 09:15 – 12:45

Skills Gyms Difficult Conversations for Support Staff

Holding difficult conversations can be daunting. They can be with colleagues, external people or senior managers. They can just happen or you can have time to prepare. Whatever the situation this course will help you with a strategy to find the behaviours and words to communicate effectively. The strategy used is a Call to ACTION. The 6 facets of ACTION are introduced during the seminar and each one discussed as to how they can help in conducting difficult conversations effectively.

  • 28-11-2017 09:15 – 12:45
  • 14-12-2017 09:15 – 12:45

Skills Gyms – Working with Others (part 1)

Sally Booth is a highly experienced trainer who is passionate about building confidence and skill in others to help enhance their performance at work. Her personal satisfaction comes from enabling people to increase their personal impact and to encourage influential team and individual communication. This Skills Gym will look at understanding those we work with, both customers and colleagues, to enable us to understand the issues and effectively resolve difficult situations. This session will look at how our perceptions become our reality, how we react to the needs of others, using questioning and listening skills to understand rather than judge. You will look at how to establish the best approaches, verbally and non-verbally and stay professional under pressure.

  • 15-11-2017 09:00 – 12:30
  • 15-11-2017 13:00 – 16:30
  • 16-11-2017 09:00 – 12:30
  • 12-12-2017 09:00 – 12:30
  • 13-12-2017 09:00 – 12:30

Skills Gyms Working with Others part 2

Sally Booth is a highly experienced trainer who is passionate about building confidence and skill in others to help enhance their performance at work. Her personal satisfaction comes from enabling people to increase their personal impact and to encourage influential team and individual communication. This Skills Gym will look at understanding those we work with, both customers and colleagues, to enable us to understand the issues and effectively resolve difficult situations This session will look at demonstrating personal confidence and self-belief while embracing the power of non-verbal communication. This will combine with an introduction to 4 styles of communication and how you can flex your style to improve the your effectiveness in working with others. Part 2: Follow-up Topics: Demonstrating Personal Confidence and Self-Belief A further look at the Power of Non-verbal Communication Creating a Positive Impact with your Voice and Body Responding to Body Language shown by others Introduction to 4 Styles of Communication (Driver; Expressive; Amiable; Analytical) Identifying own preferred Style and that of others Communication switch-ons and turn-offs for each style  with Customers

  • 16-11-2017 13:00 – 16:30
  • 13-12-2017 13:00 – 16:30

If you’re interested in any of the above workshops you can now book a space through the workshop bookings system or by contacting the HR Training Team (training@worc.ac.uk).

New workshops available from the Learning and Teaching Technology Unit

A new series of Technology Enhanced Learning Workshops are available to book via the Staff Development Booking System.

Workshops include:

  • Using quizzes, tests and surveys in Blackboard
  • Collaborate Virtual Classroom
  • PebblePad Portfolio
  • Bronze, Silver or Gold – how’s your Blackboard site looking?
  • Blackboard Made Simple
  • Camtasia
  • Tracking Student Engagement

A full list and description of the workshops can be found here: https://lttu.wordpress.com/2017/10/12/tel-workshops-201718/

Workshops are open to all members of staff but if the times and dates are not convenient for you, we are happy to run bespoke workshops for course or departmental teams or provide 1 to 1 training if required. Please contact eos@worc.ac.uk to arrange.

Upcoming Recruitment and Selection workshop – Last minute spaces

Recruitment and Selection Workshop – Thursday 19th October

This workshop is compulsory for staff who have any role to play in the recruitment and selection process of either staff or students. This session is suitable both as a refresher session or for colleagues who have not attended one before at the University. By the end of the session delegates will have gained and refreshed knowledge of the legal framework affecting recruitment and selection, diversity and equality of opportunities and will have reviewed all elements of the recruitment process and have considered “best practice”. Delegates must complete the online ‘Equality and Diversity’ module before attending this workshop.

Please book via Staff Development page.

Staff Development Workshops

Information Security Awareness Training

IT workshops are designed to provide you with the opportunity to understand and comply with current IT security best practice and identify access appropriate support. The one hour sessions will help to: Improve your understanding of Information Security Find out about the wide range of IT services and support available to you Discover what tools are available to help you work more securely

  • 26-09-2017 09:00 – 10:00 (St John’s Campus)
  • 28-09-2017 13:00 – 14:00 (City Campus)
  • 29-09- 2017 10:00 – 11.00 (City Campus)

Skills Gyms Difficult Conversations for Support Staff

Holding difficult conversations can be daunting. They can be with colleagues, external people or senior managers. They can just happen or you can have time to prepare. Whatever the situation this course will help you with a strategy to find the behaviours and words to communicate effectively. The strategy used is a Call to ACTION. The 6 facets of ACTION are introduced during the seminar and each one discussed as to how they can help in conducting difficult conversations effectively.

  • 06-10-2017 09:15 – 12:45
  • 28-11-2017 09:15 – 12:45
  • 14-12-2017 09:15 – 12:45

Skills Gyms – Working with Others (part 1)

Sally Booth is a highly experienced trainer who is passionate about building confidence and skill in others to help enhance their performance at work. Her personal satisfaction comes from enabling people to increase their personal impact and to encourage influential team and individual communication. This Skills Gym will look at understanding those we work with, both customers and colleagues, to enable us to understand the issues and effectively resolve difficult situations. This session will look at how our perceptions become our reality, how we react to the needs of others, using questioning and listening skills to understand rather than judge. You will look at how to establish the best approaches, verbally and non-verbally and stay professional under pressure.

  • 10-10-2017 09:00 – 12:30
  • 10-10-2017 13:00 – 16:30
  • 11-10-2017 13:00 – 16:30

Skills Gym – Discipline and Grievance

This Skills Gym is aimed at leaders and line managers developing core skills around difficult conversations, specifically about discipline and grievance which can be daunting. Not only is the range of disciplinary issues very large and varied the issues surrounding the reason why it has occurred can be very emotional at a variety of levels. When considering grievance issues there can be a multitude of factors that the employees brings to the conversation. This half day session will link to the University policy on discipline and grievance while introducing the use of a strategy based on the ACTION model to give a framework to any difficult conversation. The session will look to develop the verbal and nonverbal skills required to know how to talk assertively and appropriately, bearing in mind the sensitivities that a disciplinary or grievance interview can bring. A major focus of the session is based on the aim of the meeting, as this is often where individuals go wrong. This Skills Gym will provide practical and engaging demonstrations of the different skills that would be employed by line managers in addressing discipline and grievance related issues. The skills gym will also explore more complex issues that managers are uncomfortable addressing, including two written case study scenarios

  • 13-10-2017 09:15 – 12:45
  • 29-11-2017 09:15 – 12:45

Minute-Taking & Servicing Meetings

Work effectively with your chair, construct an agenda, take notes of committee/meeting discussions and produce quality minutes. (The Personnel Department also has a Committee Servicing video, specifically made for use in universities, which you can borrow to use individually, or in teams.)

  • 07-11-2017 09:30 – 16:30

If you’re interested in any of the above workshops you can now book a space through the workshop bookings system or by contacting the HR Training Team (training@worc.ac.uk).

Staff Development Workshops

Appraisee Skills

It is recommended that all members of staff attend a briefing to prepare for their review meeting. This practical session will help you to get the best results from your appraisal. You will develop a clear understanding of the nature of appraisal, its objectives and the part that it can play in personal development planning as well as becoming familiar with the University’s appraisal Scheme. If you prefer, a session can be tailored for specific teams. Contact Rachael Stephens to arrange a date and time to suit you.

  • 20-09-2017 09:15 – 12:30
  • 22-11-2017 09:15 – 12:30

Appraiser skills

A practical session which is a pre-requisite for members of staff who appraise others. The session aims are to develop an understanding of the nature of appraisal, its objectives and links with other university processes. We will also explore the skills and techniques that help to make the process effective, and become familiar with the University’s appraisal scheme and procedures and prepare for an appraisal meeting

  • 20-09-2017 13:00 – 16:30
  • 22-11-2017 13:00 – 16:30

Information Security Awareness Training

IT workshops are designed to provide you with the opportunity to understand and comply with current IT security best practice and identify access appropriate support. The one hour sessions will help to: Improve your understanding of Information Security Find out about the wide range of IT services and support available to you Discover what tools are available to help you work more securely

  • 13-09-2017 10:30 – 11:30
  • 14-09-2017 13:30 – 14:30

Minute-Taking & Servicing Meetings

Work effectively with your chair, construct an agenda, take notes of committee/meeting discussions and produce quality minutes. (The Personnel Department also has a Committee Servicing video, specifically made for use in universities which you can borrow to use, individually or in teams.)

  • 07-11-2017 09:30 – 16:30

Skills Gym – Discipline and Grievance

This Skills Gym is aimed at leaders and line managers developing core skills around difficult conversations, specifically about discipline and grievance which can be daunting. Not only is the range of disciplinary issues very large and varied the issues surrounding the reason why it has occurred can be very emotional at a variety of levels. When considering grievance issues there can be a multitude of factors that the employees brings to the conversation. This half day session will link to the University policy on discipline and grievance while introducing the use of a strategy based on the ACTION model to give a framework to any difficult conversation. The session will look to develop the verbal and nonverbal skills required to know how to talk assertively and appropriately, bearing in mind the sensitivities that a disciplinary or grievance interview can bring. A major focus of the session is based on the aim of the meeting, as this is often where individuals go wrong. This Skills Gym will provide practical and engaging demonstrations of the different skills that would be employed by line managers in addressing discipline and grievance related issues. The skills gym will also explore more complex issues that managers are uncomfortable addressing, including two written case study scenarios

  • 13-10-2017 09:15 – 12:45
  • 29-11-2017 09:15 – 12:45

Skills Gyms Difficult Conversations for Support Staff

Holding difficult conversations can be daunting. They can be with colleagues, external people or senior managers. They can just happen or you can have time to prepare. Whatever the situation this course will help you with a strategy to find the behaviours and words to communicate effectively. The strategy used is a Call to ACTION. The 6 facets of ACTION are introduced during the seminar and each one discussed as to how they can help in conducting difficult conversations effectively.

  • 06-10-2017 09:15 – 12:45
  • 28-11-2017 09:15 – 12:45
  • 14-12-2017 09:15 – 12:45

Skills Gyms – Working with Others (part 1)

Sally Booth is a highly experienced trainer who is passionate about building confidence and skill in others to help enhance their performance at work. Her personal satisfaction comes from enabling people to increase their personal impact and to encourage influential team and individual communication. This Skills Gym will look at understanding those we work with, both customers and colleagues, to enable us to understand the issues and effectively resolve difficult situations. This session will look at how our perceptions become our reality, how we react to the needs of others, using questioning and listening skills to understand rather than judge. You will look at how to establish the best approaches, verbally and non-verbally and stay professional under pressure.

  • 10-10-2017 09:00 – 12:30
  • 10-10-2017 13:00 – 16:30
  • 11-10-2017 13:00 – 16:30

If you’re interested in any of the above workshops you can now book a space through the workshop bookings system or by contacting the HR Training Team (training@worc.ac.uk).

Leadership Development Programmes 2017-18

Introduction

Many staff will be approaching their Staff Review / Appraisals. The Leadership Development Team have developed a number of programmes which will be implemented during the academic year 2017/18. Each programme has specific aims but all are related to personal development and are associated with leadership and coaching.

Programmes

  1. University Leadership Certificate Programme (Level 4 Module)

This 10 x one day University / SEDA validated Leadership Certificate aims to develop leadership skills, knowledge and understanding in a practical and theoretical way. It builds on individual strengths and develops an understanding of how teams work and awareness of the University context. It provides opportunities for all staff who want to develop their understanding and apply it in the context of their own work situation. In particular it develops opportunities to work with staff from across the University. This Programme is available to all staff in the University.

NB: Staff can participate in this Programme without submitting any assessment. The dates for the programme can be found in the Leadership Development Programme Leaflet.

  1. Academic Leadership Programme (Level 7 Module)

This comprising 6 x 2 hour sessions and 4 full days Module recognises the importance of the Course Leader to the University. The Module is based around three interlocking themes: The Course Leader themselves, their interactions with and understanding of the Course Team and, their relationship between these variables and curriculum design. The ultimate aim of the Course is to support Course Leaders in developing the provision of an outstanding student experience. The dates for the programme can be found in the Leadership Development Programme Leaflet.

  1. Leadership and Coaching Programme

This 2 full day and 2 half day Programme aims to explore the skills and behaviours of effective coaching of the leadership style. Participants develop and reflect on their own performance in a range of skills and techniques associated with effective coaching. It is based on a strengths approach and is particularly valuable for staff who want to develop their leadership style. This Programme is available to all staff in the University. The dates for the programme can be found in the Leadership Development Programme Leaflet.

Further information can also be found on the Leadership Group Webpage: https://uwleadershipdevelopment.wordpress.com/

Registration

Staff will need to register via the online booking system on the University’s website which is located in the Your Online Services once you have logged in to the staff page.

Questions and Discussion

Any member of staff who is interested in participating in any or all of the above is welcome to have an informal chat with Malcolm Armstrong, Senior Fellow in Leadership or Julian Bancroft-Martin, Course Leader prior to committing themselves to the Programmes. If you wish to do this please book an appointment through Mary Bradley extension 2221. Leaflets have been distributed to Heads of Departments and Institutes.

Malcolm Armstrong
Senior University Fellow
Leadership Development

Staff Development workshops

Appraisee Skills

It is recommended that all members of staff attend a briefing to prepare for their review meeting. This practical session will help you to get the best results from your appraisal. You will develop a clear understanding of the nature of appraisal, its objectives and the part that it can play in personal development planning as well as becoming familiar with the University’s appraisal Scheme. If you prefer, a session can be tailored for specific teams. Contact Rachael Stephens to arrange a date and time to suit you.

  • 20-09-2017 09:15 – 12:30
  • 22-11-2017 09:15 – 12:30

Appraiser skills

A practical session which is a pre-requisite for members of staff who appraise others. The session aims are to develop an understanding of the nature of appraisal, its objectives and links with other university processes. We will also explore the skills and techniques that help to make the process effective, and become familiar with the University’s appraisal scheme and procedures and prepare for an appraisal meeting

  • 20-09-2017 13:00 – 16:30
  • 22-11-2017 13:00 – 16:30

Information Security Awareness Training

IT workshops are designed to provide you with the opportunity to understand and comply with current IT security best practice and identify access appropriate support. The one hour sessions will help to: Improve your understanding of Information Security Find out about the wide range of IT services and support available to you Discover what tools are available to help you work more securely

  • 13-09-2017 10:30 – 11:30
  • 14-09-2017 13:30 – 14:30

Minute-Taking & Servicing Meetings

Work effectively with your chair, construct an agenda, take notes of committee/meeting discussions and produce quality minutes. (The Personnel Department also has a Committee Servicing video, specifically made for use in universities which you can borrow to use, individually or in teams.)

  • 07-11-2017 09:30 – 16:30

Skills Gym – Discipline and Grievance

This Skills Gym is aimed at leaders and line managers developing core skills around difficult conversations, specifically about discipline and grievance which can be daunting. Not only is the range of disciplinary issues very large and varied the issues surrounding the reason why it has occurred can be very emotional at a variety of levels. When considering grievance issues there can be a multitude of factors that the employees brings to the conversation. This half day session will link to the University policy on discipline and grievance while introducing the use of a strategy based on the ACTION model to give a framework to any difficult conversation. The session will look to develop the verbal and nonverbal skills required to know how to talk assertively and appropriately, bearing in mind the sensitivities that a disciplinary or grievance interview can bring. A major focus of the session is based on the aim of the meeting, as this is often where individuals go wrong. This Skills Gym will provide practical and engaging demonstrations of the different skills that would be employed by line managers in addressing discipline and grievance related issues. The skills gym will also explore more complex issues that managers are uncomfortable addressing, including two written case study scenarios

  • 13-10-2017 09:15 – 12:45
  • 29-11-2017 09:15 – 12:45

Skills Gyms Difficult Conversations for Support Staff

Holding difficult conversations can be daunting. They can be with colleagues, external people or senior managers. They can just happen or you can have time to prepare. Whatever the situation this course will help you with a strategy to find the behaviours and words to communicate effectively. The strategy used is a Call to ACTION. The 6 facets of ACTION are introduced during the seminar and each one discussed as to how they can help in conducting difficult conversations effectively.

  • 06-10-2017 09:15 – 12:45
  • 28-11-2017 09:15 – 12:45
  • 14-12-2017 09:15 – 12:45

Skills Gyms – Working with Others (part 1)

Sally Booth is a highly experienced trainer who is passionate about building confidence and skill in others to help enhance their performance at work. Her personal satisfaction comes from enabling people to increase their personal impact and to encourage influential team and individual communication. This Skills Gym will look at understanding those we work with, both customers and colleagues, to enable us to understand the issues and effectively resolve difficult situations. This session will look at how our perceptions become our reality, how we react to the needs of others, using questioning and listening skills to understand rather than judge. You will look at how to establish the best approaches, verbally and non-verbally and stay professional under pressure.

  • 10-10-2017 09:00 – 12:30
  • 10-10-2017 13:00 – 16:30
  • 11-10-2017 13:00 – 16:30

If you’re interested in any of the above workshops you can now book a space through the workshop bookings system or by contacting the HR Training Team (training@worc.ac.uk).

Leadership Development Programmes 2017-18

Introduction

Many staff will be approaching their Staff Review / Appraisals. The Leadership Development Team have developed a number of programmes which will be implemented during the academic year 2017/18. Each programme has specific aims but all are related to personal development and are associated with leadership and coaching.

Programmes

  1. University Leadership Certificate Programme (Level 4 Module)

This 10 x one day University / SEDA validated Leadership Certificate aims to develop leadership skills, knowledge and understanding in a practical and theoretical way. It builds on individual strengths and develops an understanding of how teams work and awareness of the University context. It provides opportunities for all staff who want to develop their understanding and apply it in the context of their own work situation. In particular it develops opportunities to work with staff from across the University. This Programme is available to all staff in the University.

NB: Staff can participate in this Programme without submitting any assessment. The dates for the programme can be found in the Leadership Development Programme Leaflet.

  1. Academic Leadership Programme (Level 7 Module)

This comprising 6 x 2 hour sessions and 4 full days Module recognises the importance of the Course Leader to the University. The Module is based around three interlocking themes: The Course Leader themselves, their interactions with and understanding of the Course Team and, their relationship between these variables and curriculum design. The ultimate aim of the Course is to support Course Leaders in developing the provision of an outstanding student experience. The dates for the programme can be found in the Leadership Development Programme Leaflet.

  1. Leadership and Coaching Programme

This 2 full day and 2 half day Programme aims to explore the skills and behaviours of effective coaching of the leadership style. Participants develop and reflect on their own performance in a range of skills and techniques associated with effective coaching. It is based on a strengths approach and is particularly valuable for staff who want to develop their leadership style. This Programme is available to all staff in the University. The dates for the programme can be found in the Leadership Development Programme Leaflet.

Further information can also be found on the Leadership Group Webpage: https://uwleadershipdevelopment.wordpress.com/

Registration

Staff will need to register via the online booking system on the University’s website which is located in the Your Online Services once you have logged in to the staff page.

Questions and Discussion

Any member of staff who is interested in participating in any or all of the above is welcome to have an informal chat with Malcolm Armstrong, Senior Fellow in Leadership or Julian Bancroft-Martin, Course Leader prior to committing themselves to the Programmes. If you wish to do this please book an appointment through Mary Bradley extension 2221. Leaflets have been distributed to Heads of Departments and Institutes.

Malcolm Armstrong
Senior University Fellow
Leadership Development

Leadership Development Programmes 2017-18

Introduction

Many staff will be approaching their Staff Review / Appraisals. The Leadership Development Team have developed a number of programmes which will be implemented during the academic year 2017/18. Each programme has specific aims but all are related to personal development and are associated with leadership and coaching.

Programmes

  1. University Leadership Certificate Programme (Level 4 Module)

This 10 x one day University / SEDA validated Leadership Certificate aims to develop leadership skills, knowledge and understanding in a practical and theoretical way. It builds on individual strengths and develops an understanding of how teams work and awareness of the University context. It provides opportunities for all staff who want to develop their understanding and apply it in the context of their own work situation. In particular it develops opportunities to work with staff from across the University. This Programme is available to all staff in the University.

NB: Staff can participate in this Programme without submitting any assessment. The dates for the programme can be found in the Leadership Development Programme Leaflet.

  1. Academic Leadership Programme (Level 7 Module)

This comprising 6 x 2 hour sessions and 4 full days Module recognises the importance of the Course Leader to the University. The Module is based around three interlocking themes: The Course Leader themselves, their interactions with and understanding of the Course Team and, their relationship between these variables and curriculum design. The ultimate aim of the Course is to support Course Leaders in developing the provision of an outstanding student experience. The dates for the programme can be found in the Leadership Development Programme Leaflet.

  1. Leadership and Coaching Programme

This 2 full day and 2 half day Programme aims to explore the skills and behaviours of effective coaching of the leadership style. Participants develop and reflect on their own performance in a range of skills and techniques associated with effective coaching. It is based on a strengths approach and is particularly valuable for staff who want to develop their leadership style. This Programme is available to all staff in the University. The dates for the programme can be found in the Leadership Development Programme Leaflet.

Further information can also be found on the Leadership Group Webpage: https://uwleadershipdevelopment.wordpress.com/

Registration

Staff will need to register via the online booking system on the University’s website which is located in the Your Online Services once you have logged in to the staff page.

Questions and Discussion

Any member of staff who is interested in participating in any or all of the above is welcome to have an informal chat with Malcolm Armstrong, Senior Fellow in Leadership or Julian Bancroft-Martin, Course Leader prior to committing themselves to the Programmes. If you wish to do this please book an appointment through Mary Bradley extension 2221. Leaflets have been distributed to Heads of Departments and Institutes.

Malcolm Armstrong
Senior University Fellow
Leadership Development

Leadership Development Programmes 2017-18

Introduction

Many staff will be approaching their Staff Review / Appraisals. The Leadership Development Team have developed a number of programmes which will be implemented during the academic year 2017/18. Each programme has specific aims but all are related to personal development and are associated with leadership and coaching.

Programmes

  1. University Leadership Certificate Programme (Level 4 Module)

This 10 x one day University / SEDA validated Leadership Certificate aims to develop leadership skills, knowledge and understanding in a practical and theoretical way. It builds on individual strengths and develops an understanding of how teams work and awareness of the University context. It provides opportunities for all staff who want to develop their understanding and apply it in the context of their own work situation. In particular it develops opportunities to work with staff from across the University. This Programme is available to all staff in the University.

NB: Staff can participate in this Programme without submitting any assessment. The dates for the programme can be found in the Leadership Development Programme Leaflet.

  1. Academic Leadership Programme (Level 7 Module)

This comprising 6 x 2 hour sessions and 4 full days Module recognises the importance of the Course Leader to the University. The Module is based around three interlocking themes: The Course Leader themselves, their interactions with and understanding of the Course Team and, their relationship between these variables and curriculum design. The ultimate aim of the Course is to support Course Leaders in developing the provision of an outstanding student experience. The dates for the programme can be found in the Leadership Development Programme Leaflet.

  1. Leadership and Coaching Programme

This 2 full day and 2 half day Programme aims to explore the skills and behaviours of effective coaching of the leadership style. Participants develop and reflect on their own performance in a range of skills and techniques associated with effective coaching. It is based on a strengths approach and is particularly valuable for staff who want to develop their leadership style. This Programme is available to all staff in the University. The dates for the programme can be found in the Leadership Development Programme Leaflet.

Further information can also be found on the Leadership Group Webpage: https://uwleadershipdevelopment.wordpress.com/

Registration

Staff will need to register via the online booking system on the University’s website which is located in the Your Online Services once you have logged in to the staff page.

Questions and Discussion

Any member of staff who is interested in participating in any or all of the above is welcome to have an informal chat with Malcolm Armstrong, Senior Fellow in Leadership or Julian Bancroft-Martin, Course Leader prior to committing themselves to the Programmes. If you wish to do this please book an appointment through Mary Bradley extension 2221. Leaflets have been distributed to Heads of Departments and Institutes.

Malcolm Armstrong
Senior University Fellow
Leadership Development

Staff Training for Information Security

Dear colleague

Further to the recent email from Helen Johnstone regarding the new Information Security policy, I am writing to confirm the training arrangements for all staff.

The aim of the training programme is designed to provide you with the opportunity to fully understand: the details of the new policy; the implications of current and pending legislation around information security and data protection; and, where appropriate, to make suitable changes to your working practice.

All staff are required to successfully complete by 1 November 2017, the online training course UCISA Information Security Awareness Training accessed via LearnUpon, our new staff e-learning platform.  All staff now have a LearnUpon account (please use the same user name and passwords to other UW accounts). The course takes approximately 1.5 hours to complete (including the test at the end), you have the option to complete the training in stages, and at a time that is convenient to you. UCISA have developed this online training and clearly understand the issues that staff working in HE may face. Staff will be requested to revisit the training after two years, and will receive a reminder at that time.

In addition, over the coming months IT are running regular Information Security Awareness Training to provide you with the opportunity to understand and comply with current IT security best practice and identify and access appropriate support. These sessions will last about an hour. Full details, including date, time and location of the workshops are on Workshop Bookings where you can book your place.

While the above training is mandatory, its aim is to help you feel confident in understanding the new requirements; to support you to make the necessary changes in your working practice and to enable you to fully comply with the Information Security policy. If you have any questions or feedback please do not hesitate to contact the Staff Training team on training@worc.ac.uk. If you have any questions about the security of the information you work with please contact the IT Service Desk.

Kind regards

Niki Smithson
Staff Training

Last few spaces on Skills Gym ‘Working with Others’ this Friday 7 July

Dear Colleague

We would like to invite you to participate in our latest Skills Gym called ‘Working with Others’. This is the first of two half day Skills Gyms that have been developed to look at understanding those we work with, both customers and colleagues, to enable us to understand the issues and effectively resolve difficult situations. This Skills Gym will involve a half day training session which will look to develop key life skills that you will be able to put into practice in your work environment.

This first session will look at how our perceptions become our reality, how we react to the needs of others, using questioning and listening skills to understand rather than judge. You will look at how to establish the best approaches, verbally and non-verbally and stay professional under pressure.

Sally Booth (from Juno Learning & Development) runs this ‘Working with Others’ Skills Gym. Sally is passionate about building confidence and skills in others that help enhance their performance at work. Her enthusiastic approach looks at the drivers of behaviours and finding an approach that works for individuals, moving you from understanding to actual practice.

The half-day sessions will take place on Friday 7 July with exact details around the time and location available on Workshop Bookings.

Kind Regards

Training and Development Team

Staff Workshop-Learning Special Interest Group (SIG)

Title of Session: Placement and Work-based Learning Special Interest Group (SIG) – Supporting students with disabilities and reasonable adjustments for placement and work based learning experiences.

Date and Time: Wednesday 5 July 2017 12:15-14:00
Venue: Jenny Lind Building Room JL 2003 (please note room change)
Places: Max 35 places

Students with disabilities have a general entitlement to the provision of educational opportunities in a manner that meets their individual requirements, including placements and WBL experiences. The new University policy for the ‘Management of Placement and Work-Based Learning (WBL)’ makes reference to the responsibilities and some overlapping duties of both the employer/placement provider and the University (and its collaborative partners) to disabled students on placement. This includes ensuring students are not disadvantaged in finding a placement, or whilst on a placement, and that students are given an early opportunity to disclose a disability in order that placement providers can make appropriate reasonable adjustments to support them whilst on placements or WBL experiences. ASET (The Work Based and Placement Learning Association) recently published a ‘Good Practice Guide for Supporting Students with Disabilities on Placement’ (ASET, September 2016).

This session is the second in the series of the Special Interest Group for Placement and Work-Based Learning (WBL) and will be facilitated by Patrick Clarke (Specialist Learning Support Service Manager, Student Services) and Nuala Robinson (Disability Adviser, Student Services). The focus will be on the relative responsibilities for meeting the needs of disabled students in placement, guidance for planning and considering appropriate reasonable adjustment for disabled students and to share effective practice and gather case studies/examples of ‘what works’, with a view to updating the University’s ‘Guidance for staff in managing work placements for disabled students. Accessible high quality placements and work based learning for all students’ (2011).

The main aims of the Placement/WBL SIG are to support staff in the implementation of the University policy and to facilitate a community of practice where we can share experiences and current good practice and find solutions to some of the challenges in managing a variety of placement experiences. All staff with an interest in placement/WBL (including registered lecturers from partner organisations) are welcome.

Last few places : Skills Gym – ‘Working with Others’

Dear Colleague

We would like to invite you to participate in our latest Skills Gym called ‘Working with Others’. This is the first of two half day Skills Gyms that have been developed to look at understanding those we work with, both customers and colleagues, to enable us to understand the issues and effectively resolve difficult situations. This Skills Gym will involve a half day training session which will look to develop key life skills that you will be able to put into practice in your work environment.

This first session will look at how our perceptions become our reality, how we react to the needs of others, using questioning and listening skills to understand rather than judge. You will look at how to establish the best approaches, verbally and non-verbally and stay professional under pressure.

Sally Booth (from Juno Learning & Development) runs this ‘Working with Others’ Skills Gym. Sally is passionate about building confidence and skills in others that help enhance their performance at work. Her enthusiastic approach looks at the drivers of behaviours and finding an approach that works for individuals, moving you from understanding to actual practice.

The half-day sessions will take place on Tuesday June 27 and Wednesday 28 June with exact details around the time and location available on Workshop Bookings.

Kind regards

Training and Development Team

 

 

Staff Development Opportunities

Below is a list of our Staff Development opportunities currently available to staff, places can be booked through the Staff Development  portal. Any queries please contact the Training and Development team (training@worc.ac.uk).

Appraisee Skills

It is recommended that all members of staff attend a briefing to prepare for their review meeting. This practical session will help you to get the best results from your appraisal. You will develop a clear understanding of the nature of appraisal, its objectives and the part that it can play in personal development planning as well as becoming familiar with the University’s appraisal Scheme. If you prefer, a session can be tailored for specific teams. Contact Rachael Stephens to arrange a date and time to suit you.

  • 19-06-2017 09:00 – 12:00

Appraiser skills

A practical session, which is a pre-requisite for members of staff who appraise others. The session aims are to develop an understanding of the nature of appraisal, its objectives and links with other university processes. We will also explore the skills and techniques that help to make the process effective, and become familiar with the University’s appraisal scheme and procedures and prepare for an appraisal meeting.

  • 19-06-2017 13:15 – 16:15

Project Management Training

Brief overview of project management techniques and methodologies

  • 28-06-2017 10:00 – 11:00

Skills Gyms Difficult Conversations for Support Staff

Holding difficult conversations can be daunting. They can be with colleagues, external people or senior managers. They can just happen or you can have time to prepare. Whatever the situation this course will help you with a strategy to find the behaviours and words to communicate effectively. The strategy used is a Call to ACTION. The 6 facets of ACTION are introduced during the seminar and each one discussed as to how they can help in conducting difficult conversations effectively

  • 22-06-2017 09:15 – 12:45

Skills Gyms – Working with others (part 1)

Sally Booth is a highly experienced trainer who is passionate about building confidence and skill in others to help enhance their performance at work. Her personal satisfaction comes from enabling people to increase their personal impact and to encourage influential team and individual communication. This Skills Gym will look at understanding those we work with, both customers and colleagues, to enable us to understand the issues and effectively resolve difficult situations. This session will look at how our perceptions become our reality, how we react to the needs of others, using questioning and listening skills to understand rather than judge. You will look at how to establish the best approaches, verbally and non-verbally and stay professional under pressure.

  • 27-06-2017 09:00 – 12:30
  • 27-06-2017 13:00 – 16:30
  • 28-06-2017 13:00 – 16:30

Staff development Workshop – Supporting students with disabilities and reasonable adjustments for placement and work based learning experiences

Forthcoming Staff development Workshop:

Title of Session: Placement and Work-based Learning Special Interest Group (SIG) – Supporting students with disabilities and reasonable adjustments for placement and work based learning experiences.

Date and Time:                 Wednesday 5 July 2017 12:15-14:00

Venue:                                 City Campus – Charles Hastings Building CH 2008

Places:                                  Max 35 places

Students with disabilities have a general entitlement to the provision of educational opportunities in a manner that meets their individual requirements, including placements and WBL experiences. The new University policy for the ‘Management of Placement and Work-Based Learning (WBL)’ makes reference to the responsibilities and some overlapping duties of both the employer/placement provider and the University (and its collaborative partners) to disabled students on placement. This includes ensuring students are not disadvantaged in finding a placement, or whilst on a placement, and that students are given an early opportunity to disclose a disability in order that placement providers can make appropriate reasonable adjustments to support them whilst on placements or WBL experiences. ASET (The Work Based and Placement Learning Association) recently published a ‘Good Practice Guide for Supporting Students with Disabilities on Placement’ (ASET, September 2016).

This session is the second in the series of the Special Interest Group for Placement and Work-Based Learning (WBL) and will be facilitated by Patrick Clarke (Specialist Learning Support Service Manager, Student Services) and Nuala Robinson (Disability Adviser, Student Services). The focus will be on the relative responsibilities for meeting the needs of disabled students in placement, guidance for planning and considering appropriate reasonable adjustment for disabled students and to share effective practice and gather case studies/examples of ‘what works’, with a view to updating the University’s Guidance for staff in managing work placements for disabled students. Accessible high quality placements and work based learning for all students(2011).

The main aims of the Placement/WBL SIG are to support staff in the implementation of the University policy and to facilitate a community of practice where we can share experiences and current good practice and find solutions to some of the challenges in managing a variety of placement experiences. All staff with an interest in placement/WBL (including registered lecturers from partner organisations) are welcome.

Contacts: Sue Cuthbert
Email: s.cuthbert@worc.ac.uk